How to Contact Us

Information for visa applicants regarding novel coronavirus:

The United States Embassy Suva has resumed routine visa services. The MRV fee is valid and may be used for a visa application in the country where it was purchased within one year of the date of payment. If you have an urgent matter and need to travel immediately, please follow the guidance provided on our scheduling website to request an emergency appointment. For additional questions, please email our service desk at or if you are in Tonga, you may also call 0800 878 4444 (for subscribers of TCC and UCall). Support hours are from 11 a.m. to 7 p.m., Monday to Friday (except for U.S. and Fiji public holidays).

Nonimmigrant Visas

Email during business hours.

In the United States, call 1 703 520 2232 during 11am to 7 p.m. Fiji time.

Skype: ustraveldocs-fiji
Chat online:

Immigrant Visas

For questions about specific Immigrant visa cases, please e-mail